The Mayor of Madrid José Luis Martínez-Almeida announced that, from this week, Madrid residents will have a new municipal service, called ‘Smart Bus Madrid,’ an on-demand bus service. This is a pilot project that the City Council and the EMT are launching in collaboration with Ferrovial Wondo and ViaVan. For this pilot phase, two Mercedes CNG buses will be used, which have been equipped with tablets so that the driver can follow the navigation directions of the dynamic routes.
This smart service will link the route between 12 de Octubre Hospital (Usera) and the Infanta Leonor Hospital (Villa de Vallecas) through 73 stops on different EMT lines that run next to the M-30 and A-3, between the Puente de Vallecas, Arganzuela (Méndez Álvaro station area) and Moratalaz districts.
This trial experience was born as a consequence of the health crisis due to COVID-19, with the idea of shortening distances and time between stops with origin and/or destination between these two hospital centers. The service will last until the end of August and will work from Monday to Sunday, from 7 a.m. to 11 p.m. The duration of the journey will be variable according to the number of reservations, although it will be less than an hour in total. The technology used will allow the capacity to be controlled automatically, ensuring safety distancing.
The service will work through an application available for smartphones (iOS and Android) and will allow passengers to book their trip by choosing the time and the pick-up or arrival area within the established network. In turn, Madrid residents can receive notifications about the service and check the bus route in real time through the application.
Passengers can only start or end their trip at any of the stops of the two hospitals, selecting the place of end or start. A citizen, for example, will be able to book a ticket at the Infanta Leonor exit and request to be transferred to an area of Puente Vallecas, but not start and descend at intermediate stops of these two ‘sanitary terminals’.
Source: Madrid City Council